Our Sales areas are comprised of fantastic teams across all areas of our vast Knightsbridge store and our Airport Boutiques. They offer world-class assistance on an incredibly diverse product range and relish in the fact that our offering is often exclusive and uncontested. Luxury retail is really focused on the customer and we have the privilege to meet and get to know our customer in a way that some other businesses may not – from on-the-floor service, to exclusive personal shopping experiences and bespoke alterations – our Sales workforce has it all.
Working within the Sales areas of the business is exhilarating. Our teams on the floor get to experience and create retail theatre on a daily basis. Our managers work very closely as a team to develop, coach and inspire our Sales teams to deliver an exceptional experience for our customers through our motto of “anything is possible”. They work hard, challenge each other, and learn from every experience to continuously improve our results and realise the personal potential of every individual.
As part of the Retail Management team at Harrods, you will be at the forefront of the action, working alongside talented teams and individuals at all levels, across the business.
We employ the highest calibre of seller from all over the world. Embodying Harrods core values, our diverse and motivated teams go the extra mile for our customers.
Our By Appointment Personal Shopping team provides tailored wardrobes, access to luxury exclusives, privileged access to celebrated professionals from the world of luxury, and even exclusive couture presentations.
At Harrods, the shopping experience doesn’t end when a garment is sold our Bespoke Alterations department is on hand to tailor and trim to give each customer a truly individual experience.
Harrods Recruitment partner with concessions across Harrods to fulfil and support all of their hiring needs. The team is comprised of skilled recruiters who find the best talent for the most luxurious brands.