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Meet Adele - Account Manager

Briefly explain your career journey within Harrods?

After graduating from Business School in France, I was really keen to work in Marketing in London. I started at Harrods on the shop floor in the Harrods Arcade department which was a great experience and the best way to be in contact with the wide variety of customers who shop at Harrods. After a year, an opportunity became available in the Trade Marketing team as a Trade Marketing Executive, I then got promoted 9 months afterwards as a Trade Marketing Manager. A few years and a restructure later, I decided to focus more on the media side of the role and became a Media Sales Executive. A month ago, I became Account Manager for Luxury Home managing 80 accounts. I have developed strong relationship with my brands such as Ralph Lauren Home, Baccarat, Yves Delorme, Christofle and Hermes Home.

"Celebrities opening of the sale was always a highlight for me but my overall highlight is the people."

What is it about Harrods that has kept you here?

Very cliché but it’s the people! Through the challenges, we work together as a team. I might have stayed as well a little for the discount 

How has the landscape of Harrods changed in the last ten years?

The change of ownership has changed Harrods into an even more business minded company which is great for the future of Harrods.

What has your highlight been?

Celebrities opening of the sale was always a highlight for me but my overall highlight is the people, I have made some amazing true friends at Harrods!

After having worked in the marketing team, I made the decision to focus more on the media side of the role to have a deeper knowledge and experience of all the platforms, work a lot more closely with the all the collateral teams Publishing, digital, CRM and windows and also I am a lot more involved in the global marketing strategy of the brands than I was before which is really interesting!

Tags: Marketing
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