Accessibility Links
What's in #BeHarrods
View All
News
Events
Career Stories

Meet Carys - Client Development Executive in CRM

Carys has moved from Elite Programme Executive to Client Development Executive in CRM and shares her journey with us.

What attracted you to change to this role?

I was returning from sabbatical after living in California for a year (because of my husband’s job) and I was offered a brand new role to Harrods upon my return. This new role draws on the strengths and experiences I had developed in my previous CRM role whilst incorporating new elements, allowing me to grow and develop further within Harrods. I feel very lucky to have had the opportunity to take a sabbatical and have been incredibly supported by my management and the business upon my return.

What skills have you learnt in your previous role which are transferable in your new role?

Having joined Harrods on the graduate scheme in September 2008 I have had the opportunity to work across several departments in both KB and HMS which have been invaluable in helping me get to this stage in my career. As part of the Graduate Scheme I completed placements in varied departments such as Ladieswear, Homeware and Guest Shopping before starting the Harrods Management Programme. Although I have been part of the CRM division for the last few years I continually draw on learnings from all the roles and departments I have been a part of in Harrods.

"I feel very lucky to have had the opportunity to take a sabbatical and have been incredibly supported by my management and the business upon my return."

Who is your role model?

I am not sure if I have one specific role model – I think I have been influenced positively by a lot of people, both professionally and personally.

Tags: Marketing
Similar Content
Meet Mark - Team Leader in Customer Loyalty
Meet Mark - Team Leader in Customer Loyalty
Mark, Team Leader in the Customer Loyalty Team, takes pride in leading his ...
Meet Alice - Customer Loyalty Adviser
Meet Alice - Customer Loyalty Adviser
Alice loves working in Customer Loyalty and she shares with us how her role...
From IT Graduate to Junior Business Analyst - James' Journey
From IT Graduate to Junior Business Analyst - James' Journey
James joined us as an IT grad in 2015 after completing an IS degree and he&...
Meet Diani- Retail Academy Delegate
Meet Diani- Retail Academy Delegate
We caught up with Diani who is one of  School Leaver Delegates and she...

We are proud to have been awarded