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Meet Carys - Client Development Executive in CRM

Carys has moved from Elite Programme Executive to Client Development Executive in CRM and shares her journey with us.

What attracted you to change to this role?

I was returning from sabbatical after living in California for a year (because of my husband’s job) and I was offered a brand new role to Harrods upon my return. This new role draws on the strengths and experiences I had developed in my previous CRM role whilst incorporating new elements, allowing me to grow and develop further within Harrods. I feel very lucky to have had the opportunity to take a sabbatical and have been incredibly supported by my management and the business upon my return.

What skills have you learnt in your previous role which are transferable in your new role?

Having joined Harrods on the graduate scheme in September 2008 I have had the opportunity to work across several departments in both KB and HMS which have been invaluable in helping me get to this stage in my career. As part of the Graduate Scheme I completed placements in varied departments such as Ladieswear, Homeware and Guest Shopping before starting the Harrods Management Programme. Although I have been part of the CRM division for the last few years I continually draw on learnings from all the roles and departments I have been a part of in Harrods.

"I feel very lucky to have had the opportunity to take a sabbatical and have been incredibly supported by my management and the business upon my return."

Who is your role model?

I am not sure if I have one specific role model – I think I have been influenced positively by a lot of people, both professionally and personally.

Tags: Marketing
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