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Meet Claire - Retail Projects Executive

Claire talks career move at Harrods as she shares her experience from Loyalty Programme Executive to Retail Projects Executive.

What challenges have you faced during your time at Harrods and how did you overcome them?

All of the challenges I have faced since working here have become so much easier as my network has grown – it’s amazing how much difference it makes when you can call on colleagues in other areas of the business to help tackle the problem through their knowledge of the area or their shared experiences.

"Everyday our aim is to facilitate the sharing of information around the business to help to provide solutions"

Describe a typical day in your new role

My day can vary a lot depending on the project I am working on but will always include working with different areas of the business to collect all the information available, questioning why it is done that way, collating everyone’s ideas and then working on presenting these back to the DSD team and Laura. Everyday our aim is to facilitate the sharing of information around the business to help to provide solutions for the various projects we are tasked with.

What advice would you give to someone looking to change roles?

You never know when the right opportunity is going to arise, so make sure you continuously assess what you enjoy, where you want to be in the future, and what gaps in knowledge, behaviours and skills you need to get there – use your current role to bridge these gaps and build networks with the area of the business you want to move into.

What’s your favourite thing about Harrods?

The people I work with are amazing and make work feel much less like work!

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