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Meet Victoria - Guest Shopping Manager

Victoria who has moved up from Guest Shopping Assistant Manager to Guest Shopping Manager tells us why Harrods is a great place to work and grow.

Describe a typical day in your new role

The start of my new role as Guest Shopping Manager has been an exciting one. The Guest Shopping department now falls under the Customer Experience team and we have been working together to evolve the guest shopping programme. We are in the initial stages of the review and I have been researching and gathering ideas from the retail team. It’s great to know as a team, we can make a positive change.

What support were you given when you were looking to change roles?

When preparing to move into this role I had support from my manager. She gave me the knowledge and confidence to prepare for the interview process.

"I have always worked in small teams and because of this I have made valuable friendships along the way."

What advice would you give to someone who is looking to move roles?

Talk to the relevant recruiter as I have always found they are able to give an insight into the daily tasks of the potential new role and put you in touch with the person who is currently in that role. It’s helpful to do as much research as you can in order to feel confident in the interview.

What is your favourite thing about working at Harrods?

I have been in Harrods for 7 years now and I have worked in various departments in that time, I have always worked in small teams and because of this I have made valuable friendships along the way. I am also a beauty addict, being so close to luxury beauty and skincare products is amazing!

Tags: Marketing
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