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Why Harrods?

Corporate Responsibility

As a luxury retail business and a well-known British brand, we know that our stakeholders – employees, customers, the local community and our investors – expect us to conduct business in a thoroughly responsible, transparent and ethical manner.
We focus our efforts on four key areas: Workplace, Marketplace, Environment and Community.

  • Workplace includes looking after employee wellbeing and providing career and skill development. All of this is in addition to our strong commitment to equality, diversity and employee communications.
  • Marketplace is all about our business ethics, from the way we source our products, to the way we operate on a day-to-day basis. We're also working closely with all of our partners and brands to ensure they share our values and adhere to our standards, as outlined in our Code of Conduct and our Modern Slavery Act Response.
  • Our Environment pillar is all about the planet, and what we do as a business to reduce our use of natural resources and to produce less waste; while in the long term we look into minimising the environmental footprint of our products.
  • Finally, Community is all about our social purpose, and the good causes we support as a business. Either through fundraising for charity, volunteering in our community, or hosting events and challenges, Harrods is committed to supporting our charity partners, which are currently the NSPCC and the Kensington & Chelsea Foundation.


We’re particularly proud of our community support, such as a recent £1 million donation to help those affected by the Grenfell Tower disaster; raising more than £300,000 for the NSPCC; and our work with the Kensington and Chelsea Foundation, whom we support financially and through volunteering and skill-sharing opportunities.


People Stories
Our Corporate Responsibility Programme
Our Corporate Responsibility Programme
Niall, Head of Employee Experience, talks CR programme and China Trek Tell...

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