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Irene Tortosa, , Harrods

Irene Tortosa

Bio

Tell us which areas you look after:
I look after Retail Services, Retail Operations and Harrods International. I also look after the recruitment for our school leaver programme "the Retail Academy".

Tell us a little bit about your background:
Before moving to London in 2012 I worked as a Marketing Executive in Spain. After arriving here I started working in recruitment. I really enjoyed it and I became passionate about the whole retail industry, which eventually led me to join Harrods in 2015.

Why would you recommend Harrods?
Everyone takes a real pride in what they do, plus you get the chance to work with very motivated, highly experienced colleagues who can teach you so much. It's a great place to grow.

Something’s Cooking – The History of Food at Harrods
Something’s Cooking – The History of Food at Harrods
From Britain’s first escalator to a royal visit, the Harrods Food Halls have a fascinating history. Now the time ...
Daily Bread
Daily Bread
  With new master baker Lance Gardner calling the shots, ever loaf is a labour of love. “You can come in at ...
Controlling Interest – An interview with our Master Roaster Bartosz Ciapaj
Controlling Interest – An interview with our Master Roaster Bartosz Ciapaj
Coffee has been taken to the next level in the newly transformed Food Halls, as roasting and blending comes in-house. &...
Meet Bavneet - Customer Service Team Leader
Meet Bavneet - Customer Service Team Leader
Bavneet, Customer Service Team Leader talks to us about her role and how her team contributes to delivering an exception...
Meet Maksim - Porter within Personal Shopping
Meet Maksim - Porter within Personal Shopping
Maksim, Porter within Personal Shopping talks to us about his role and how he contributes to delivering an exceptional e...
Meet Aaron - Lead Stock Controller in Personal Shopping
Meet Aaron - Lead Stock Controller in Personal Shopping
Aaron, Stock Controller within our Personal Shopping Department talks to us about how his team contributes to delivering...
Juggling motherhood and leadership - interview with Fran, Head of Business Solutions, IT
Juggling motherhood and leadership - interview with Fran, Head of Business Solutions, IT
Fran Pillar, Head of Business Solutions in IT shares with us how she manages a work-life balance which allows her t...
Juggling motherhood and leadership, Mia's story
Juggling motherhood and leadership, Mia's story
We speak with Mia, General Merchandise Manager for Beauty and she shares with us how she manages to juggle her personal ...
Buying Administration Manager Opportunity
Buying Administration Manager Opportunity
We catch up with Emily – Food Supply Manager, to learn more about a great Buying Administration Manager opportunit...
Meet Mark - Team Leader in Customer Service
Meet Mark - Team Leader in Customer Service
Mark, Team Leader in the Customer Service Team, takes pride in leading his team to deliver exceptional customer service....
Meet Alice - Customer Service Adviser
Meet Alice - Customer Service Adviser
Alice loves working in Customer Service and she shares with us how her role and her team contribute to delivering except...
From IT Graduate to Junior Business Analyst - James' Journey
From IT Graduate to Junior Business Analyst - James' Journey
James joined us as an IT grad in 2015 after completing an IS degree and he shares what his experience has been with...
People Stories
Something’s Cooking – The History of Food at Harrods
Something’s Cooking – The History of Food at Harrods
From Britain’s first escalator to a royal visit, the Harrods Food Ha...
Daily Bread
Daily Bread
  With new master baker Lance Gardner calling the shots, ever loaf is...
Controlling Interest – An interview with our Master Roaster Bartosz Ciapaj
Controlling Interest – An interview with our Master Roaster Bartosz Ciapaj
Coffee has been taken to the next level in the newly transformed Food Hall...
Meet Bavneet - Customer Service Team Leader
Meet Bavneet - Customer Service Team Leader
Bavneet, Customer Service Team Leader talks to us about her role and how he...

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