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Assistant Manager

  • Department: Retail Operations
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 5995

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care. 

About You

You will be responsible for supporting the Alterations Manager in the consistent delivery of the retail, client and employee engagement strategy to achieve business goals whilst being an ambassador for the Harrods brand.

What to Expect

You will prove pivotal in delivering world class service to the customer through the team’s performance, setting stretching but achievable goals in sales and service for all team members in conjunction with the Alterations Manager.

What is Important

The bespoke alterations team is very large. Our workroom consists of Quality controllers, meanswear tailors, womenswear tailors, express tailors and fashion fitters. We are supported by a team of assistant managers and managers. We are very much team focused. We believe that sharing success makes for a happy work environment. We go above and beyond to help each other.

Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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