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Assistant Manager - Polo Ralph Lauren

  • Department: Sports
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 30929

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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.

About you

You are a true people’s person with excellent track record of motivating and developing your team. Delivering an exceptional customer service comes naturally to you and you take great pride leading by example. Most of all, you have an infectious energy and sense of fun.

What to expect

Looking after one particular fashion brand (Polo Ralph Lauren), you will liaise on a regular basis with their representatives and maintain an excellent relationship. Reporting directly to the Harrods Sales Manager, you will ensure the consistent delivery of the retail, client and employee engagement strategy, achieving business goals whilst being an ambassador for the Harrods brand. Inspiring team members  to deliver exceptional sales and service, you will display excellent leadership skills, identifying and nurturing talent to encourage career development and employee satisfaction. Proactive and attentive, you will take ownership of your area, constantly monitoring sales and service results. With your excellent communication skills, you will provide merchandise feedback to support functions such as Buying, Distribution, Visual Merchandising and HR.

What is important?

Team work, empathy and expertise are what make us unique and a great place to work in. We celebrate each other’s success and are always honest with each other.

Our promise to you

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

 

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