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CRM Executive

  • Department: CRM
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Fixed Term
  • Job reference: 30890

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We are looking for a CRM executive to join us on a 15 month  maternity cover, to drive the implementation and growth of customers within their lifecycle.

Supporting the Marcomms Manager, you will liaise with both internal and external stakeholders to develop and lead customer lifecycle communications by driving loyalty and reactivations and ensuring a seamless customer communications journey.

You will also be integral in driving the CRM strategy across  our Media and Partnerships divisions.

Managing the three assistants, you and the team will be responsible for driving the strategy behind each customer communication and delivering meaningful messages.

This is an exciting opportunity to join the Brand Experience Division and have an impact on the customer journey.

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