Accessibility Links

Customer Service Adviser (Fixed Term Contract until end of July)

  • Department: Customer Service
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 30812

This vacancy has now expired.

Why not:

Start a new job search

Read our latest blogs

Or create a job alert

Do you pride yourself in exceeding customers’ expectations?

We are looking a talented Customer Service Adviser to join our exceptional Customer Service team, at our Hammersmith Head office on a fixed term basis.

Delivering the very best customer experience, you will be a true Harrods ambassador, always ensuring our brand values are reflected in every interaction.

Warm and personable, you will build rapport with your customers, establishing long lasting customer loyalty. As you will be liaising with both clients and members of the wider team, excellent communication skills and an engaging personal manner are vital to succeed in this role.

Using your endless initiative, you will seize every opportunity to resolve any customer queries by finding the right solution for each customer in as short a time as possible.

Remaining calm and composed, you will deal with challenging situations confidently and in a professional manner, escalating issues to management when necessary.

Thriving under pressure, you will work with efficiency and pace to successfully manage all customer expectations.

In return for your dedication and commitment, you will receive a competitive salary, a business clothing allowance and generous employee discount.

To be successful, you must have previous experience within a similar role, as well as a strong customer focus. Always ready to go the extra mile you will continually deliver exceptional customer experience, to some of our most valued customers.

If you have what we are looking for, apply online now!

Follow us on Twitter: @HarrodsCareers
Follow us on LinkedIn: linkedin.com/company/harrods

People Stories
I started as an Assistant Manager
I started as an Assistant Manager
I’ve been working at Harrods for two and a half years. I started as an Assistant Manager in Toys, towards the end ...
One opportunity can change your career
One opportunity can change your career
I’m Errol, the Continuous Improvement Manager at Harrods. This is my career story.   It all started in May 20...
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m responsible for ensuring our store always looks...
My three month journey by Cheng
My three month journey by Cheng
Three months into my brand new role as a Customer Service Advisor and my first time living in London has flown by. I&rsq...

We are proud to have been awarded