Accessibility Links

Customer Service Adviser

  • Department: CRM
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 27220

Can you deliver world class customer service at all times?

We are looking for a dedicated and ambitious Customer Loyalty Adviser to join our exceptional team in Hammersmith on a full time basis.

 

You will need excellent communication skills and an impeccable telephone manner, as you will be dealing with customer queries on a daily basis. In addition to this, you will have the ability to effectively build lasting relationships across the business, ensuring a loyal customer base.

 

This role also requires strong organisation skills and a keen attention to detail, as you will need to manage and prioritise a varied work load, whilst remaining calm and composed under pressure.

To be successful, you must have proven customer service experience and a high level of computer literacy.

 

In return for your hard work and dedication, you will receive a competitive salary and a generous employee discount and benefits package.

 

Please note this role requires you to be fully flexible to working on a full time shift basis including some weekends.

If you have the skills we are looking for, apply online now

People Stories
Meet Matt - Campaign Analyst and HMP Gradutate
Meet Matt - Campaign Analyst and HMP Gradutate
Matt, Campaign Analyst in the Customer Insight team tells us about his role and his development journey through the Harr...
Meet Victoria - Guest Shopping Manager
Meet Victoria - Guest Shopping Manager
Victoria who has moved up from Guest Shopping Assistant Manager to Guest Shopping Manager tells us why Harrods is a grea...
Meet Uxue - Events Assistant
Meet Uxue - Events Assistant
Uxue Aira has moved from Front of House Coordinator at By Appointment to Events Assistant in the Events team and share a...
Meet Nadja - CRM Store Communications Assistant
Meet Nadja - CRM Store Communications Assistant
Nadja has moved from Assistant Manager in Designer Collections to CRM Store Communications Assistant and shares her care...

We are proud to have been awarded