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Fulfilment Manager

  • Department: Distribution
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 27960

Are you a people focused manager?

An opportunity has arisen for a Manager to join the .Com Fulfilment Team, our online dispatch operation. Along with the responsibility of overseeing the operational functions of the team on a daily basis, you will also be involved in projects and future planning of the department.

You will have a wealth of experience within a Managerial role, being able to mentor and inspire large teams within a Distribution operation. This is a hands on role co-ordinating the work loads of up to 30 operatives, managing up to 5000 deliveries per week (at peak we manage up to 9000 orders per week). A great level of organisational skill is required in order to manage courier deadlines and deliver a high level of service to our online customers. The Manager and management team ensure all orders are packaged beautifully and delivered within the specified time frames so that a little piece of Harrods is delivered to the customer’s door.

Additional responsibilities will include organising seasonal projects, including sale periods and Christmas.

Candidates must be numerate, possess good communication skills as well as demonstrating proactivity, initiative and an attention to detail. You'll be able to demonstrate a proven track record managing and motivating large teams whilst additionally thinking of the 'bigger picture'.

Experience using SAP would be beneficial, however, this is not essential as ongoing training including in-house systems training are included as part of your ongoing development within this role.

If you’re up to the challenge, apply now.

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People Stories
Vanessa's Journey- From Distribution Graduate to Assistant Manager
Vanessa's Journey- From Distribution Graduate to Assistant Manager
Vanessa joined the Distribution grad scheme in 2016 and is now one of our talented Assistant Managers. She discusse...
Nana's Journey - From Distribution Graduate to  Direct Fulfilment Manager
Nana's Journey - From Distribution Graduate to Direct Fulfilment Manager
How did the Graduate Scheme benefit your career within Harrods? The Graduate Scheme has tremendously benefitted my caree...

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