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Group Marcomms Manager (Customer) - Maternity Cover

  • Department: Marketing
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Fixed Term
  • Job reference: 29992

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We are searching for an innovative Group Marketing Manager to define and deliver strategic projects for our key customer groups to join us on a maternity cover contract until September 2019. Reporting to the Director of Communications, the Customer Group Marketing Manager sits within our Marcomms team as part of our wider BED (Brand Experience Division) here at Harrods.

The Group Marketing Manager is responsible for defining and delivering the Marcomms strategy for our identified customer groups which include families, £10k +, China, Middle East and other international markets. You will work closely with the Category Merchants and Brands to set the appropriate KPI’s mapped against our Customer Strategy.

This role is accountable for understanding and analysing both the macro and micro environment of the customer groups and to develop the Marcomms strategy to deliver our KPI’s. Having set the customer strategy, you are responsible for the management of the annual plan with the support of a team of three Marcomms Executives and one Marcomms Manager. In addition, oversee the management of the additional project work, such as seasonal campaigns etc. and work collaboratively with our project delivery team to support and manage this.

To be successful in this role you will be a subject expert in Marcomms with experience in international markets and have the strength of connections within your network, coupled with a passion for luxury retail. 

If you’re ready for this exciting challenge, apply now.

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