Accessibility Links

Group Marcomms Manager (Customer) - Maternity Cover

  • Department: Marketing
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Fixed Term
  • Job reference: 29992

We are searching for an innovative Group Marketing Manager to define and deliver strategic projects for our key customer groups to join us on a maternity cover contract until September 2019. Reporting to the Director of Communications, the Customer Group Marketing Manager sits within our Marcomms team as part of our wider BED (Brand Experience Division) here at Harrods.

The Group Marketing Manager is responsible for defining and delivering the Marcomms strategy for our identified customer groups which include families, £10k +, China, Middle East and other international markets. You will work closely with the Category Merchants and Brands to set the appropriate KPI’s mapped against our Customer Strategy.

This role is accountable for understanding and analysing both the macro and micro environment of the customer groups and to develop the Marcomms strategy to deliver our KPI’s. Having set the customer strategy, you are responsible for the management of the annual plan with the support of a team of three Marcomms Executives and one Marcomms Manager. In addition, oversee the management of the additional project work, such as seasonal campaigns etc. and work collaboratively with our project delivery team to support and manage this.

To be successful in this role you will be a subject expert in Marcomms with experience in international markets and have the strength of connections within your network, coupled with a passion for luxury retail. 

If you’re ready for this exciting challenge, apply now.

People Stories
Something’s Cooking – The History of Food at Harrods
Something’s Cooking – The History of Food at Harrods
From Britain’s first escalator to a royal visit, the Harrods Food Halls have a fascinating history. Now the time ...
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Coffee has been taken to the next level in the newly transformed Food Halls, as roasting and blending comes in-house. &...
Meet Maksim - Porter within Personal Shopping
Meet Maksim - Porter within Personal Shopping
Maksim, Porter within Personal Shopping talks to us about his role and how he contributes to delivering an exceptional e...
Meet Aaron - Lead Stock Controller in Personal Shopping
Meet Aaron - Lead Stock Controller in Personal Shopping
Aaron, Stock Controller within our Personal Shopping Department talks to us about how his team contributes to delivering...

We are proud to have been awarded