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Head Concierge - Client Services

  • Department: Personal Shopping
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 30610

Can you provide a 5 star welcome?

We are looking for hardworking Head Concierge to join our Client Services department.

As a Head Concierge, you will have experience in supervising a team and will have a planned and organised working style. In addition to this you will manage the rota and handle escalated complaints efficiently. 

Outstanding communication skills are essential for this role in order to provide the very best customer service to some of our most high-profile clients. A keen eye for detail is vital in order to maintain impeccable front of house standards, reflecting the Harrods brand in everything you do.

Successful candidates will have previous luxury, 5 star concierge experience, and will be confident in dealing with high-profile customers and challenging situations.

If you’re dedicated to outstanding customer service, apply online now.

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