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Marketing & Client Relations Executive

  • Department: Marketing
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 26200

Are you in the market for a career upgrade?

We are looking for an exceptional Marketing and Client Relations Executive to work closely with the Marketing & Client Relations Manager for Personal Shopping, implementing holistic marketing campaigns for their division along with handling client experience and private events.

Through developing a strong understanding of the High Net Worth lifestyle, you will develop an effective format for HNW marketing activities, manage and support client experiences or events aimed to retain or acquire new clients to the service; ensure increased reach and exposure for both Harrods and our clients. You will work closely with the CRM team to understand customer data and analyse this to implement targeted CRM/DM campaigns and obtain monthly reporting/results.

Using your excellent communication skills and personable manner you will build relationships with brands and the in house Media Sales, Marketing & PR and Social Media functions. Additionally, you will liaise with our Beyond Lifestyle and business development teams to support customer integration and engagement.

Analytically astute, you will contribute and measure the success of events and campaigns, providing detailed results and reports to both the team, and stakeholders. Furthermore, you will write weekly updates for the Marketing & CR Manager, the Personal Shopping and Marketing teams, and ensure all HNW experiences are within budget.

To be successful, you must have marketing/CRM degree or previous marketing experience, ideally within the luxury industry and be highly competent in Microsoft Office. Excellent interpersonal skills and the ability to influence are also crucial to this role and have a team approach.

If this sounds like the perfect role for you, apply now.

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