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Retail Services Assistant Manager - Valet Parking and Customer Collections

  • Department: Retail Services
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 31356

Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care. 

 

About You
You love to motivate a team. You are energetic and take care in your approach with the people tou work with. You are confidently able to lead by example and you are able to drive your team to exceed KPIs.


What to Expect?
The role is based in Knightsbridge. You will managing a team of retail service associates in the Valet Parking area and the customer collections area. You will be responsible for the smooth running of both areas and coaching and developing the teams to ensure that processes are adhered to and exceptional service is provided.

 

What is important? 
Our team believe in hard work. We celebrate each other’s success and are always honest with each other. We believe that at Harrods, we have no limit in exceeding expectations. We always help each other out and have trust in each other.

 

Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

 

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