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Security General Manager

  • Department: Security
  • Location: Knightsbridge
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: 25183

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We are currently looking for a Security General Manager to join the leadership team within our Security Division. As Security General Manager you will lead a team of 8 Security Managers who in turn are responsible for a team of 80 Uniformed Security Officers.

You be accountable for a defined portfolio including physical security, patrols, asset protection, first aid response and emergency situations. Whilst our security team has safety as their top priority, providing a warm and approachable face for customers is also key as our Security Officers are often the first and touch points of our customer experience.

You will lead by example, inspiring a high-performance culture where only the very best is good enough.  Through your management team, you will ensure that each Uniformed Security Officer is well managed, challenged to deliver a great year-round performance, and given the necessary support and guidance to ensure they reach their true potential. The key measure of success within this role will be to ensure the highest standards of behaviour and that any people management issues are dealt with swiftly, fairly and in-line with Harrods policy.

As a leader in our business, you will set, agree and manage your yearly budget; from yearly planning and forecasting to the reconciliation of costs throughout the year.

In the event of a major incident, you will assume control, using your experience and expert judgement to ensure an effective response, liaising with the emergency services where required, and minimising the impact on our staff and customers.

You will also be responsible for setting and implementing our security standard operating procedures to ensure that your teams are ready to deal swiftly with any eventuality.

To be successful, you will be a proven people leader who may come from a non-security background but must have the drive to immerse themselves into the world of Security.

Think you have what it takes? Apply now.

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People Stories
Meet Rebecca, Health & Safety Administrator
Meet Rebecca, Health & Safety Administrator
We catch up with Rebecca, to learn more about what it takes to work in this exciting department. Describe a typical day ...

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