Accessibility Links

Senior Business Analyst

  • Department: Projects & Analysis
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 11080

This vacancy has now expired.

Why not:

Start a new job search

Read our latest blogs

Or create a job alert

Business analysis brings the full power of technology to life for Harrods. As one of our Senior Business Analysts, you’ll find new, simple ways to map technology to complex business needs. By doing this across multiple projects, you’ll help drive our progress – and we’ll do exactly the same for you.

About us

Excitingly, technology’s transforming Harrods. We have set out to improve all our operations with digital innovation and are on a journey to become more data driven. Effective business analysis is at the heart of all this, as it brings our technology advances and business needs together. By developing, supporting and improving our processes and documentation, you’ll ensure we get the most from a wide range of IT applications, projects and programmes. This will result in clear project enhancements not just general, ongoing improvement.

About you

Your analytical and product management skills will have been gained in a similar role, ideally in retail. You’ll also understand the whole project lifecycle and have a strong grasp of the big picture. Perhaps most importantly, you’ll be able to outline problems to different internal teams across all streams of the business – many of them non-technical – then help resolve the challenges. To make an immediate impact in the role, you’ll also need:

  • Deep knowledge of business analysis methodologies
  • Well-developed requirement analysis skills
  • Knowledge of user experience and information architecture
  • Expertise in data structure and data models
  • Exposure to Behaviour Driven Design, including tools such

as Gherkin and Cucumber

Our promise to you

You’ll have the scope and project diversity to shape the way we work. Business Analysis is a dynamic, collaborative environment that spans multiple projects and it is still maturing as a function. As such, you’ll have the freedom to define how we complete our business analysis, unfettered by set traditions or siloes. Make a lasting impact and you’ll never be short of opportunities to grow as we do.

More immediately, you’ll benefit from an excellent package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount  and a season ticket loan.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagramook, or Instagram

People Stories
What makes me happy by Elizabeth
What makes me happy by Elizabeth
Today is International Day of Happiness and the theme is 'Keep Calm. Stay Wise. Be Kind.' As we continue to face an ongo...
Forever Green & Gold: Simon Davies
Forever Green & Gold: Simon Davies
After 14 years Simon Davies (Director of Finance) leaves Harrods to a well-deserved retirement. We got some time with hi...
Forever Green & Gold: Raj Assanand
Forever Green & Gold: Raj Assanand
After an incredible 45+ years with Harrods, Business Development Director Raj Assanand has made the personal decision to...
Uniquely Jake: Wine Crates to Coffee Table
Uniquely Jake: Wine Crates to Coffee Table
Hi everyone, my name is Jake. I have worked at Harrods for 21 years. I started as a Christmas Temp in Distribution. Toda...

We are proud to have been awarded