Accessibility Links

Temporary Customer Services Advisor

  • Department: Customer Service
  • Location: Hammersmith
  • Job type: Full Time
  • Contract Type: Fixed Term
  • Job reference: VAC- 4621

This vacancy has now expired.

Why not:

Start a new job search

Read our latest blogs

Or create a job alert

About You
You love customers! You take time to listen to customers carefully and attend to their needs and exceed their expectations. You’re a clear communicator who is not shy in building strong relationships with customers.  Your written skills are just as good as your verbal skills and you’re a problem solver.

What to Expect
We have a large Customer Service team based at our head office in Hammersmith. A customer service adviser at Harrods in Hammersmith does not attend to customer queries face to face. Instead, they build and maintain strong relationships with customers via telephone, emails and social media platforms. Our customer requests and queries vary and we attend to all cases no matter how big or small, with the same level of exceptional service.

This is a temporary role until mid-January - you will be fully flexible with working various shift timings, which will include some weekends.

What is important? 
 

Our team believe in dedication and that hard work really pays off. We have had many of our temporary employees be successful in securing further temporary and permanent roles with us from their outstanding feedback.

Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

Follow us on LinkedIn: linkedin.com/company/harrods

Twitter: www.twitter.com/togetherharrods

People Stories
There is always someone who will listen
There is always someone who will listen
We’re proud to say we have employees that are qualified as Mental Health First Aiders across all of our sites. We ...
I started as an Assistant Manager
I started as an Assistant Manager
My name is Steven, I’ve been working at Harrods for two and a half years. I started as an Assistant Manager in Toy...
One opportunity can change your career
One opportunity can change your career
I’m Errol, the Continuous Improvement Manager at Harrods. This is my career story.   It all started in May 20...
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m responsible for ensuring our store always looks...

We are proud to have been awarded