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Data Protection Manager at Harrods

Your role in a sentence?
I am responsible for supporting colleagues in taking care of our people and customer data, ensuring that we use it in compliance with data protection law.

Wow, what a role, how did you get into it?
Surprisingly, I have a degree in History and a graduate diploma in law. After graduating I’ve had a number of different roles working in compliance in the charity sector. I joined Harrods in 2016 as a Data Compliance Analyst working my way up to my current role as a Data Protection Manager. 

And advice for aspiring Data Protection Managers? 
- Always remain calm – there is always a solution!
- Work on your resilience, it’s a key skill for the role. 
- Keep an open mind, you are a trusted guide and have to be able to work with every area of the business, it isn’t always a one size fits all solution. 
- It’s really important to understand and keep on top of new technology and how it uses personal data – there are some pretty cool new technologies out there but it isn’t always clear how they use personal data 

We have to ask, any advice on GDPR?
It’s nothing to be afraid of, GDPR is about doing the right thing with the personal data that we’re responsible for. Make sure you really understand the compliance requirements but don’t be restricted by them. Have confidence in what you know and you’ve got this. 

What makes you unique?
Where do I start, here are five facts about me…
I got married in the same year that GDPR came into effect
At 23 I was appointed as a charity trustee and still enjoy charity work
I love travelling and exploring new places. 
New Zealand has to be my favourite country that I’ve visited so far
I’m happiest when I am with my family, trying new things or being outdoors   
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