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H Beauty: 5 Minutes with Charlotte Bettag

Hi there, I’m Charlotte – the General Sales Manager for H Beauty. I joined the Harrods family eight years ago, wow, where did the time go. I was on maternity leave when I first heard about the new brand launch and wanted to find out more straight away. The beauty world was all new to me; it’s been a real opportunity to branch into a new area of retail.
 
We have brought a piece of Harrods to a new audience outside of Knightsbridge. The concept was all about building an experiential store that was innovative, fun, and like no other. We have a brand new beautiful interactive space perfectly designed to elevate the experience of make-up and skincare. There is such a buzz around the area and in-store, everyone has really loved having the opportunity to safely try products in a spacious environment.

Each team member has played an integral part in bringing the store to life. We get such great feedback on service. It’s wonderful, our people are truly our creators of magic. Our leaders Annalise Fard and Mia Collins set a clear vision – and I’m so proud to see it in fruition, and be part of it.

H Beauty Lakeside has been a great success, but we’re not stopping there - we’re just getting started, there is so much opportunity to grow, and we can’t wait to get the second store open in Milton Keynes. H beauty Milton Keynes will be located in ‘Centre MK’, a regional shopping destination with over 190 stores, café, and restaurants all under one roof. We’ve learnt so much from launching Lakeside, it’s exciting that we can take our learnings and evolve the concept even further.
 
We’re looking for experts to join the team.

Our beauty consultants are BEAUTY OBSESSED! They are passionate in keeping up to date with the latest brands and product launches, along with the world of influencers and social platforms. They keep ‘in the know’ of the newest beauty trends, and can’t wait to try them out in-store, and share ideas and tips with their next customers! That’s what we are looking for in candidates. 

Take a look at our Beauty Consultant roles.


 

 

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