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Meat up with Michael

I have been at Harrods as a butcher for 10 years now and this is my story.

I left school at the age of 16 with no qualifications to my name and I really struggled because of my dyslexia. The area I grew up in wasn’t the best, there was lots of crime.

It was important I got a trade behind me, so butchering (where I would be using my hands) was a perfect fit. I was lucky enough to find an apprenticeship at a local butcher. In 2009 I applied for a temporary position over the festive period in the food hall supporting the butchers. And that’s how I ended up here.

I remember my first day sitting waiting for my induction. Truth be told I was so close to walking out. My palms were sweaty and I thought I bit off more than I can chew. The set-up of the training room reminded me of a classroom. Me, books and pens never got on, but thought of going home and explaining that I had walked out to my girlfriend was more terrifying!

When I first stepped onto the shop floor, that’s when my life changed. Within a week of being there, I knew I wanted to stay. Everyone made me feel so welcome, for me that was really emotional. Within my first three weeks, I received 100% guest shopper experience, and my managers asked me if I was interested in a permanent role. I grabbed the opportunity with both hands. From then on, I managed to receive 15 100% guest shopper experiences in a row.

For me to say to people I work for Harrods makes me so proud. I can have a down day and when I see the building – I glow.

Even till this day, it feels like I am going to wake up from a dream, do I really work here? Am I really at Harrods? My friends even refer to me as Mickey Harrods. 10 years on and I am still loving my role, this is my last ever job, I know that for sure.

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