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Our Dynamic Duo

People often say when you join Harrods, it’s like joining a family, and it really is. We’ve worked together in the Designer Studio for a year and a half now, and this is our story. 
 
When we come into work it’s with a simple motto. "To treat our customers in the same way we would want to be treated". We saw that approach in one another and that’s how we clicked so quickly. We get involved in each other’s sales because when we’re together it feels like there is a power ball around us. We’re constantly bouncing off each other, striving to make every customer we interact with have an experience as memorable as possible. 
 
When people enter our store, we spend time with them; they don’t have to purchase anything. Often our customers are interested in our story and they want you to tell you their story. The hours fly by, building that relationship, listening, getting to know one another. At the end of the day we go home; reflect and think I’ve had a really great day because we’ve been surrounded by lovely people.
 
And then we come in the next day and find out we’ve been nominated for internal awards for excellence and exceeding expectations. Not only breaking history as the first dynamic duo to be nominated but also finding out it was our Retail Director who nominated us. It’s nice to be recognised and makes you feel really appreciated.
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