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Straight out of School: Madison

My name is Madison, I joined our School Leaver Programme in September this year. With our School Leaver Programme, you take the role of a Sales Associate for 18 months. Your 18 months is split into three placements. Each placement lasts for six months, so you will work in three different departments. This is great as it helps you identify your strengths and how to build your skills for the areas you might not be as confident in. During the programme, you work towards a level 3 retail qualification with the Fashion Retail Academy and attend college a couple of times a month. At the end of the 18 months, there is an assessment for you to receive your final qualification. 

My current placement is in the Lingerie department. I am really enjoying it. Within the programme, you get to meet up with your peers regularly and there’s lots of training available to help you excel in your role. I particular am enjoying the training sessions, as these not only help you in the role but also help you grow as a person. My favourite training session has to be visiting our personal shopping department. It was really insightful to find out what happens behind the scenes and find out more about delivering personalised customer experience. 

The programme is very unique because of the vast number of skillsets found in the business. From Engineers, Buyers to HR and lots more, there are so many opportunities to network within the business. It’s a great family environment and there is always someone that will support you; from our Assistant Managers, Sales Managers and General Sales Managers, there is always lots of support.  
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