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UNIQUELY YOU TOGETHER HARRODS

The magic doesn't happen on its own

Our Service 7 team have worked together for three years. All year round through various initiatives the group celebrate our colleagues who have gone above and beyond to deliver exceptional service for our customers. They are experts in creating memorable experience evenings for our retail employees.
 
This is their story.
 
We instantly bonded from our first charity day together. We volunteered with Starlight, at their Popham Airfield event; making t-shirts, lunch boxes and assisting young children onto helicopter rides. It absolutely poured it down with rain, but we persevered with the determination to make this a remarkable experience for the young children visiting. It was an emotional day for all of us, but that feeling of creating magic outside of our roles was precious.
 
From then onwards, the role of being part of the ‘Service 7’ became second nature to all of us. That fulfilling consciousness of recognising our colleagues and uncovering impactful stories of how our people strive to exceed makes our job worth it. Our motto is simple, every magical moment delivered to a customer deserves a magical moment from us.
 
We genuinely are friends - there is never a dull moment in our meetings, we get results and have fun – it drives our productivity. We take the time out to grow as a team and continue to build our relationships. That’s why we will always continue to work together to celebrate our people. After all, we are one team.
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