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The perfect place to find a gift

After 35 years, in May our signature Gift Shop was given a new home on the Lower Ground Floor. Our Sales Manager Holly Taylor tells us more about the Harrods Gift Shop.
 
Tell us all about the new space:

 It offers the perfect place to find a gift – the spacious open-plan environment makes it easy to browse and shop. You can see all our signature products as soon as you walk in from our six entrances, which means our customers can find exactly what they are looking for quickly and easily. Some have already told us that they find the new Gift Shop clean, bright and aesthetically pleasing, which is great.

The layout clearly display our premium ranges, and the new gondolas and wall bays allow us to highlight our products’ stories. This enables customers to easily see our full range of souvenirs and gifts, and conveniently find every category – whether they’re looking for our famous guardsman bears, green shopper, cocoa-dusted almonds, or something from our new personalisation area.
 
I’m so proud to be part of this amazing experience. It’s remarkable what the team, working together with all the Gift Shop stakeholders, has achieved. The team’s feedback has been so positive; they feel they can now interact with our customers better and provide them with that world-class service that we are renowned for.

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