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Customer Experience

Personal Shopping


Our By Appointment Personal Shopping team provides personalised wardrobes, luxury exclusives and couture presentations to our high-end Womenswear customers. They combine their exceptional understanding of our customer’s taste with their deep knowledge of the latest trends to set a new standard in personal service.

People Stories
What makes me happy by Elizabeth
What makes me happy by Elizabeth
Today is International Day of Happiness and the theme is 'Keep Calm. Stay W...
Forever Green & Gold: Simon Davies
Forever Green & Gold: Simon Davies
After 14 years Simon Davies (Director of Finance) leaves Harrods to a well-...
Forever Green & Gold: Raj Assanand
Forever Green & Gold: Raj Assanand
After an incredible 45+ years with Harrods, Business Development Director R...
Uniquely Jake: Wine Crates to Coffee Table
Uniquely Jake: Wine Crates to Coffee Table
Hi everyone, my name is Jake. I have worked at Harrods for 21 years. I star...

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