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Customer Experience

Personal Shopping


Our By Appointment Personal Shopping team provides personalised wardrobes, luxury exclusives and couture presentations to our high-end Womenswear customers. They combine their exceptional understanding of our customer’s taste with their deep knowledge of the latest trends to set a new standard in personal service.

People Stories
We are a Top Employer (again)
We are a Top Employer (again)
We have been certified as one of 2019’s top employers in the UK by in...
Meet Skirmante- Transaction Assistant
Meet Skirmante- Transaction Assistant
We catch up with Skirmante who is our Transaction Assistant to find out mor...
Meet Hamza - Stylist
Meet Hamza - Stylist
From Sales Associate in Men’s International to Stylist, Hamza tells u...

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