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Creative

The Creative team is responsible for delivering user-focused, intuitive experiences for our online customer.

The team is made up of UX, Campaign and Creative production teams who collaborate to create creative solutions across harrods.com and external digital marketing channels. Working closely with the Trade, Marketing, Content & Editorial and Development teams, our user-driven design approach delivers high-quality creative solutions that engage, enhance and excite.

Understanding the customer, through data gathering, analytics, A/B testing and user testing sessions is key to what we do. A passion for design, mixed with an inquisitive nature and strong problem-solving skills are the inherent qualities we look for.

People Stories
Something’s Cooking – The History of Food at Harrods
Something’s Cooking – The History of Food at Harrods
From Britain’s first escalator to a royal visit, the Harrods Food Ha...
Daily Bread
Daily Bread
  With new master baker Lance Gardner calling the shots, ever loaf is...
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Coffee has been taken to the next level in the newly transformed Food Hall...
Meet Bavneet - Customer Service Team Leader
Meet Bavneet - Customer Service Team Leader
Bavneet, Customer Service Team Leader talks to us about her role and how he...

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