Customer Service
Our Customer Service team's mission is to be a world-class, service-focused team that delivers a bespoke experience for every customer, surprising and delighting them and increasing their loyalty to Harrods. And to ensure we do so, we listen to customer feedback and capture it in a way that allows us to support the business to identify trends and make informed decisions with the customer at the heart.
Everything the team does is about supporting seamlessly the customer's needs at any given point during their multi-channel journey to ensure we keep exceeding their expectations and keep reflecting our luxury brand. In person help is provided by a team of specialists based in our Knightsbridge store, working together and go the extra mile to deliver an exceptional experience for every visitor shopping with Harrods.
Related Jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
Our Customer Service Advisers deliver the highest levels of service to customers who expect the very best, in a fast-paced, high-energy environment.As an ambassador for Harrods, you will be at the ver
Reference
VAC- 29716
Expiry Date
06/26/2023
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
The Workforce Management Analyst role is designed to ensure we have the right resources available at the right time, enabling us to serve our customers efficiently and effectively. At Harrods we striv
Reference
VAC- 29954
Expiry Date
06/30/2023
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Customer Service
Contract Type
Fixed Term
Description
The Customer Relations team are looking for a Customer Relations Advisor to join the team. This role specialises in managing complex customer issues and delivering an exceptional service and bespoke e
Reference
VAC- 29317
Expiry Date
06/12/2023
Job managed by:
Katie GavinJob managed by:
Katie GavinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Customer Service
Contract Type
Permanent
Description
The Customer Service team within the contact centre are looking for a Team Manager to join them as they deliver world class service for our customers. Based at the Harrods headquarters in Hammersmith
Reference
VAC- 29192
Expiry Date
06/11/2023
Job managed by:
Katie GavinJob managed by:
Katie GavinRelated Posts