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Retail Academy

The Harrods Retail Academy programme is an incredible opportunity to kick-start your career in luxury retail. Over 18 months, you'll gain hands-on experience in three unique departments at our iconic Knightsbridge store, spending six months in each placement. Alongside your role as a Sales Associate, you'll study for a Level 3 Retail Team Leader apprenticeship at the Fashion Retail Academy, attending monthly sessions to deepen your expertise.

With the support of a dedicated Programme Manager, you'll receive bespoke training to complement your apprenticeship, develop valuable skills, and build a professional network. You’ll also gain unique insights into Harrods through private tours, offsite visits to our Creative Studio and Distribution Centre, and opportunities to connect with teams across the business. Upon completing the programme, you’ll secure a permanent Sales Associate position in your final placement. Many graduates have gone on to exciting roles in areas such as Retail Management, Buying, Private Shopping, Styling, HR, and more. This is your chance to join an iconic brand and explore a wealth of career possibilities at Harrods.

Harrods building preview image

The Recruitment Process

Step 1:
Application
Review

Application Review

As an Early Careers applicant, we’re not expecting a super-polished version of yourself written on paper; we want to see who you are. You may be a school-leaver with no work experience, but you can tell us about your transferrable skills and why you want to join our programme!

Step 2:
Digital Video
Interview

Digital Video Interview

If you have passed the CV review stage, someone from the team will send you a link to complete a digital video interview. This is a chance for us to get to know you a little better, and for you to tell us your motivations for joining the programme.

Step 3:
Telephone
Interview

Telephone Interview

If you have passed the digital video interview stage, someone from the recruitment team will arrange a phone call with you to talk through your experience, aspirations and ensure you understand the commitments and expectations of the programme.

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Step 4:
In-person
Assessment Centre

In-person Assessment Centre

The final stage of the selection process is an assessment day at Harrods. If successful in your earlier interviews and meeting programme requirements, you'll meet potential managers, learn more about the apprenticeship, and showcase your suitability for the programme.

Step 5:
The Results
Are In

The Results Are In

The recruitment team will call you to let you know the final outcome of your interview after the assessment centre. If this hasn’t been your time, you will be given thorough feedback and guidance on what route might be best for you to try next.

Start Your Retail Journey


Applications for the Harrods Retail Academy Programme are now open.

Start your journey with the Retail Academy by filling out the application form below. Make sure to review all the requirements before submitting your application.

Apply Now
  • Our team will review your application carefully.
  • If successful, you’ll proceed to the first stage of our recruitment process

    • The recruitment process includes five steps, starting with an application review. For more details, see the section above.

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