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Facilities & Operations

Engineering & Maintenance


Ensuring Harrods is the world’s Number One luxury store requires a small army of electricians, plumbers, carpenters and technicians collectively known as our Engineering and Maintenance team. With their finely honed technical skills and tireless attention to detail, they not only manage existing projects, but also investigate new ways to keep Harrods at the very top of the retail tree.

From creating award-winning new refrigeration designs to installing energy efficient escalators, our Engineering and Maintenance colleagues help us deliver the world’s most exceptional customer experience.

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People Stories
Something’s Cooking – The History of Food at Harrods
Something’s Cooking – The History of Food at Harrods
From Britain’s first escalator to a royal visit, the Harrods Food Ha...
Daily Bread
Daily Bread
  With new master baker Lance Gardner calling the shots, ever loaf is...
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Controlling Interest – An interview with our Master Roaster Bartosz Ciepaj
Coffee has been taken to the next level in the newly transformed Food Hall...
Meet Bavneet - Customer Service Team Leader
Meet Bavneet - Customer Service Team Leader
Bavneet, Customer Service Team Leader talks to us about her role and how he...

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