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Facilities & Operations

Engineering & Maintenance


Ensuring Harrods is the world’s Number One luxury store requires a small army of electricians, plumbers, carpenters and technicians collectively known as our Engineering and Maintenance team. With their finely honed technical skills and tireless attention to detail, they not only manage existing projects, but also investigate new ways to keep Harrods at the very top of the retail tree.

From creating award-winning new refrigeration designs to installing energy efficient escalators, our Engineering and Maintenance colleagues help us deliver the world’s most exceptional customer experience.

People Stories
Meet Bavneet - Customer Loyalty Team Leader
Meet Bavneet - Customer Loyalty Team Leader
Bavneet, Customer Loyalty Team Leader talks to us about her role and how he...
Meet Maksim - Porter within Personal Shopping
Meet Maksim - Porter within Personal Shopping
Maksim, Porter within Personal Shopping talks to us about his role and how ...
Meet Aaron - Lead Stock Controller in Personal Shopping
Meet Aaron - Lead Stock Controller in Personal Shopping
Aaron, Stock Controller within our Personal Shopping Department talks to us...
Juggling motherhood and leadership - interview with Fran, Head of Business Solutions, IT
Juggling motherhood and leadership - interview with Fran, Head of Business Solutions, IT
Fran Pillar, Head of Business Solutions in IT shares with us how she manage...

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