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Retail Services



Our comprehensive range of luxury in-store services perfectly complements Harrods’ world-renowned customer service. The Retail Services division includes valet parking, gift wrapping, lobby services, and our iconic Green Team, who greet guests at Harrods' famous doors in their distinctive green uniforms. Each of these bespoke services is meticulously designed to elevate the shopping experience for our discerning guests. As the first and last touchpoints for our customers, these teams possess a sharp attention to detail and a commitment to going above and beyond, ensuring that every interaction at Harrods is truly memorable.

Our Departments

Valet Parking

Valet Parking

Valet Parking is available for all Harrods Customers, we have experienced drivers ready to park our customers cars if requested.

The Green Team

The Green Team

The Green Team The Green-suited men and women on the doors of Harrods. Ambassadors of Harrods and available to assist our customers with their queries and direct them correctly.

The Lobby

The Lobby

The location of our Click and Collect Service

Gift Wrapping

Gift Wrapping

A special gift deserves special wrapping. Our in-store team is prepped and ready to transform your present, large or small, using luxury paper, ribbons and decorations

Key Roles

There is a retail service associate role The Lobby and Gift Wrapping teams. Excellent customer service is a must as well as good operationally, both departments have touchpoints with various teams in the store.

Experienced Drivers who will be trusted with our customers vehicles while they are instore.

Related Jobs

General Retail Manager

Salary

Location

Location

Knightsbridge

Job Type

Full Time

Sector

Retail Services

Contract Type

Permanent

Description

As a General Retail Manager at Harrods, you will take on a dynamic and multifaceted role, balancing responsibility for the performance of a specific division with a strategic, global mindset to uphold

Reference

VAC- 43617

Expiry Date

01/01/0001

Katie Gavin

Job managed by:

Katie Gavin
Katie Gavin

Job managed by:

Katie Gavin
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