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Customer Experience

Security

Our Security Team offer something a little bit different from your usual security job. The team Comprises of Security Officers, Store Detectives, Investigators and CCTV Operators who help to keep everyone in Harrods safe. You won’t be sat behind a desk, our SIA licensed uniformed security officers deal with physical security, patrols, asset protection, first aid response and emergency situations, whilst our eagle-eyed store detectives scour the store for crime.

Where we stand out is our interactions with our customers. Security and customer service are closely linked at Harrods – you’ll engage with people from all over the world and be the first person they see when they arrive and the last one they see when they leave. We offer a role that gives you variety, opportunity and support. Our team works together to stay fit and sharp whilst the management team are always looking to support and develop you with six days training off site to improve your skills.

You’ll enjoy all of the same benefits as our colleagues in store including up to 33%, and up to 27 days annual leave.

People Stories
Food for thought
Food for thought
Today is Earth Day and the theme is climate action. Food waste is a serious...
When anything is possible, what can’t be done?
When anything is possible, what can’t be done?
I remember returning back from maternity leave after having my son Finn bac...
We are Harrods
We are Harrods
We’re delighted to have won Employer Brand of the year at the Employe...
There is always someone who will listen
There is always someone who will listen
We’re proud to say we have employees that are qualified as Mental Hea...

We are proud to have been awarded