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Customer Experience


Our Security Team offer something a little bit different from your usual security job. The team Comprises of Security Officers, Store Detectives, Investigators and CCTV Operators who help to keep everyone in Harrods safe. You won’t be sat behind a desk, our SIA licensed uniformed security officers deal with physical security, patrols, asset protection, first aid response and emergency situations, whilst our eagle-eyed store detectives scour the store for crime.

Where we stand out is our interactions with our customers. Security and customer service are closely linked at Harrods – you’ll engage with people from all over the world and be the first person they see when they arrive and the last one they see when they leave. We offer a role that gives you variety, opportunity and support. Our team works together to stay fit and sharp whilst the management team are always looking to support and develop you with six days training off site to improve your skills.

You’ll enjoy all of the same benefits as our colleagues in store including up to 33%, and up to 27 days annual leave.

People Stories
In Safe Hands; Meet Kuljinder
In Safe Hands; Meet Kuljinder
Describe a typical day in the role? As a Security manager I have the overal...
Meet Rebecca, Health & Safety Administrator
Meet Rebecca, Health & Safety Administrator
We catch up with Rebecca, to learn more about what it takes to work in this...

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