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Retail

Retail Operations


Our Retail Operations Team's goal is to enhance the experience for our employees, in turn allowing them to provide an exceptional service and exceptional experience for the Harrods customer every day.

The Retail Operations division is a varied function sitting within the Retail directorate comprising of our Bespoke Alterations team - our word leading luxury Alterations Service, Transaction Services - offering frontline transactional support for the Retail teams and Retail Support - who constantly work on driving improvements and efficiencies for the Retail teams. Everyone works together and goes the extra mile to deliver an exceptional experience for every visitor to our store.


People Stories
The diary of a Personal Assistant
The diary of a Personal Assistant
  We managed to get a meeting into our fabulous Personal Assistan...
We are a Top Employer (again)
We are a Top Employer (again)
We have been certified as one of 2019’s top employers in the UK by in...
A few months in, first impressions
A few months in, first impressions
Having started his newly created role a few months ago we caught up with Ma...

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