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Facilities & Operations

Store Services


Our Store Services experts are dedicated to making sure our customers have a truly superb experience every time they visit Harrods. That calls for a proactive approach to everything from keeping the store polished to perfection, to spotting and resolving any unexpected issues with minimum disruption to our customers’ shopping experience.

Working across a seven floor building can be a daunting task, but the quick thinking, determination and professionalism of our Service Desk and Shop Floor teams mean Harrods never looks anything less than impeccable.

People Stories
What makes me happy by Elizabeth
What makes me happy by Elizabeth
Today is International Day of Happiness and the theme is 'Keep Calm. Stay W...
Forever Green & Gold: Simon Davies
Forever Green & Gold: Simon Davies
After 14 years Simon Davies (Director of Finance) leaves Harrods to a well-...
Forever Green & Gold: Raj Assanand
Forever Green & Gold: Raj Assanand
After an incredible 45+ years with Harrods, Business Development Director R...
Six Months In. Meet up with Andrew
Six Months In. Meet up with Andrew
We caught up with Andrew Luxmore, Head of Facilities to find out a little b...

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