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Facilities & Operations

Store Services


Our Store Services experts are dedicated to making sure our customers have a truly superb experience every time they visit Harrods. That calls for a proactive approach to everything from keeping the store polished to perfection, to spotting and resolving any unexpected issues with minimum disruption to our customers’ shopping experience.

Working across a seven floor building can be a daunting task, but the quick thinking, determination and professionalism of our Service Desk and Shop Floor teams mean Harrods never looks anything less than impeccable.

People Stories
There is always someone who will listen
There is always someone who will listen
We’re proud to say we have employees that are qualified as Mental Hea...
Handing over the keys
Handing over the keys
Hello, my name is Gary and I have been working at Harrods for 42 and a half...
Keeping our history alive
Keeping our history alive
I have worked at Harrods for 19 years as a Historic Vehicle Specialist. I s...
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m re...

We are proud to have been awarded