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Facilities & Operations

Store Services


Our Store Services experts are dedicated to making sure our customers have a truly superb experience every time they visit Harrods. That calls for a proactive approach to everything from keeping the store polished to perfection, to spotting and resolving any unexpected issues with minimum disruption to our customers’ shopping experience.

Working across a seven floor building can be a daunting task, but the quick thinking, determination and professionalism of our Service Desk and Shop Floor teams mean Harrods never looks anything less than impeccable.

Latest jobs

People Stories
Meet Alice - Customer Loyalty Adviser
Meet Alice - Customer Loyalty Adviser
Alice loves working in Customer Loyalty and she shares with us how her role...
From IT Graduate to Junior Business Analyst - James' Journey
From IT Graduate to Junior Business Analyst - James' Journey
James joined us as an IT grad in 2015 after completing an IS degree and he&...
Meet Diani- Retail Academy Delegate
Meet Diani- Retail Academy Delegate
We caught up with Diani who is one of  School Leaver Delegates and she...
Meet Christiana- IT Graduate
Meet Christiana- IT Graduate
Christiana, one of our wonderful IT graduates shares why she is enjoying th...

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