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Facilities & Operations

Store Services


Our Store Services experts are dedicated to making sure our customers have a truly superb experience every time they visit Harrods. That calls for a proactive approach to everything from keeping the store polished to perfection, to spotting and resolving any unexpected issues with minimum disruption to our customers’ shopping experience.

Working across a seven floor building can be a daunting task, but the quick thinking, determination and professionalism of our Service Desk and Shop Floor teams mean Harrods never looks anything less than impeccable.

People Stories
We are a Top Employer (again)
We are a Top Employer (again)
We have been certified as one of 2019’s top employers in the UK by in...

We are proud to have been awarded