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Marketing

CRM


By analysing customer trends and behaviour, through our world-class Harrods Rewards loyalty programme and other databases, our CRM team helps the business to understand the market and also executes relevant marketing communications to encourage our customers to shop in-store and online.

People Stories
Talks with Wenwen
Talks with Wenwen
Hi Wenwen, tell us a bit about your role? And what you do at Harrods? ...
Alejandra Caro: A Passion for Luxury
Alejandra Caro: A Passion for Luxury
Alejandra joins our Harrods family from LVMH as Marketing Director. Her car...
What makes me happy by Elizabeth
What makes me happy by Elizabeth
Today is International Day of Happiness and the theme is 'Keep Calm. Stay W...
Forever Green & Gold: Simon Davies
Forever Green & Gold: Simon Davies
After 14 years Simon Davies (Director of Finance) leaves Harrods to a well-...

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