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Marketing

CRM


By analysing customer trends and behaviour, through our world-class Harrods Rewards loyalty programme and other databases, our CRM team helps the business to understand the market and also executes relevant marketing communications to encourage our customers to shop in-store and online.

People Stories
There is always someone who will listen
There is always someone who will listen
We’re proud to say we have employees that are qualified as Mental Hea...
Express yourself
Express yourself
James joined Harrods more than three years ago as our Advertising Executive...
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m re...
Marking milestones
Marking milestones
Yesterday we celebrated some amazing milestones for our people. Collectivel...

We are proud to have been awarded