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Marketing

CRM


By analysing customer trends and behaviour, through our world-class Harrods Rewards loyalty programme and other databases, our CRM team helps the business to understand the market and also executes relevant marketing communications to encourage our customers to shop in-store and online.

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People Stories
Our message to you on Covid-19
Our message to you on Covid-19
Dear candidates,  As a result of these ongoing uncertain times we have...
Food for thought
Food for thought
Today is Earth Day and the theme is climate action. Food waste is a serious...
When anything is possible, what can’t be done?
When anything is possible, what can’t be done?
I remember returning back from maternity leave after having my son Finn bac...
Joining the dots
Joining the dots
Hello, my name is Louisa. I joined Harrods last year and am the Head of Ins...

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