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Marketing

CRM


By analysing customer trends and behaviour, through our world-class Harrods Rewards loyalty programme and other databases, our CRM team helps the business to understand the market and also executes relevant marketing communications to encourage our customers to shop in-store and online.

People Stories
Proud Father
Proud Father
I'm Alex, the Creative Visual Director at Harrods. Put simply, I’m re...
Marking milestones
Marking milestones
Yesterday we celebrated some amazing milestones for our people. Collectivel...
Show off your skills – you’ve got this
Show off your skills – you’ve got this
We met up with our Marcomms Exec, Katy. Starting her career at Harrods in F...
We are a Top Employer (again)
We are a Top Employer (again)
We have been certified as one of 2019’s top employers in the UK by in...

We are proud to have been awarded