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Assistant Manager - Heathrow Terminal 5

  • Department: Womenswear
  • Location: Heathrow
  • Job type: Full Time
  • Contract Type: Permanent
  • Job reference: VAC- 7135

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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care. 

About You

You love to motivate a team. You are energetic and take care in your approach with your team. You are confidently able to lead by example and you are able to drive your team to exceed KPIs and customer expectations. You have a genuine passion for going that extra mile, not just with customers, but with your team by training, mentoring and supporting them in their career development. 

What to Expect?

We have a large team across many airport terminals. As an Assistant Manager, you'll be working mainly daytime shifts, although we require full flexibility (earliest shift start at 5am and latest finishes at 10pm). You will be required to work 38 hours a week. You will be supporting the Sales Manager in managing and leading a team of 84 in total ensuring they are kept motivated and driven in their roles.

What is important? 

We are a close team that strive to do our best. Our managers are always supportive and approachable which makes our working environment amazing. There is always room to grow within the team amongst all the terminals. So many of our team members have been with us for years and to this day, they will say that they continue to learn and grow at our Harrods Airport boutiques.

Our Promise to You

At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.

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