Brand Manager

Our Brand Managers are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers.

About the Role

Our Brand Managers are responsible for leading the team to success, providing a world-class service and demonstrating exceptional product knowledge. You will build a strong relationship with the brand to ensure the same vision is projected and achieve mutual business goals.

Your responsibilities will include:

• Submit Sunday trading reports to the business and brand, with key information actions.
• Support the management team with daily taskings and action plans.
• Conduct brand training on brand history and product knowledge.
• Lead a team to achieve personal and team targets.
• Build long lasting relationships with clients and stakeholders across the business.
• Be confident when handling large and complex transactions.
• Ensure all visual merchandising is aligned with Harrods' and the brands expectations.
• Work towards sales targets.
• Maintain standards in both front and back of house areas.

About You 

You will have experience within a retail environment, working with Fine Watches. You will be passionate about people and strive to get the best from your team. Within Proven experience of providing exceptional customer service, you will integrate seamlessly into the Harrods way; working within a fast-paced and unique environment, and so need to be confident with a composed approach to your role.

You’ll also:

• Have great organisational skills to keep the shop floor running smoothly.
• Be able to build strong relationships with your team and management.
• Have an eye for commercial awareness and able to make decisions on behalf of the management team to drive sales.
• Have the ability to lead a team and identify key areas of development.
• Enjoy the thrill of achieving sales targets, personal and as part of a team.
• Have great organisation skills to keep the shopfloor running smoothly.
• Be self-motivated, with a naturally curious disposition you will be keen to develop your product and industry knowledge.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram