CCTV Operator

We're currently recruiting for a Security Operations Centre (SOC) Operative to join our experienced Security Operations Centre team. Our SOC Operatives play a key role in preventing and detecting offences against Harrods, its staff, customers, products & assets by using a intelligence led, proactive and collaborative way of working.

About the Role

In this role you will support the security function and other departments as necessary, through the monitoring of CCTV and supplementary systems, acting with the utmost integrity and professionalism at all times and in line with General Data Protection Regulations/Information Commissioners CCTV Codes of Practice. We offer a role that gives you variety, opportunity and support. Our team works together to stay fit and sharp whilst the management team are always looking to support and develop.

About You

You will be adept at monitoring CCTV for prevention and detection of crime and potential health and safety issues. You will also have knowledge of the laws, rules of evidence and court procedures relevant to the role.

You will also:

• Have prior experience in a high pressure security operations centre environment
• Have the ability to communicate effectively to team members, internal and external customers and peers
• Have a high level of verbal and written communications, provide quality information and have a clear communication style
• Have excellent attention to detail will be key, as you will have to complete full and detailed entries on the reporting system/intelligence system.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

You will also benefit from an excellent benefits package, including a company pension, 21 days holiday and your birthday off, up to 33% in-store discount and a season ticket loan. We also offer career growth opportunities, and are proud of the length of service within our security team. We also offer an intensive training when you join, and will continue to invest in your training and development at Harrods. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods