Front of House Coordinator
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
We need someone who is proficient in the use of bookings systems with a good level of computer skills. The successful candidate will have experience working within a Spa, Wellness, Healthcare or Beauty Salon environment. A strong understanding of wellness treatments is desirable.
What to Expect
The Wellness Clinic at Harrods is a world-class concept housing a unique combination of aesthetic beauty and wellness services. You will work on the front desk and in the call centre in line with business needs, responding to customer queries both face to face and via email/phone, ensure any email or phone communication is managed in a professional manner.
You will be responsible for booking customers into the wellness clinic ensuring appointment allocation is reflective of the treatment required. Maintenance of appointment calendar ensuring any changes are updated in the calendar for appointment accuracy. The system we sue is called Pabau.
What is important?
Remaining calm under pressure, you will approach demanding situations in an accommodating and diplomatic manner. As a self-motivated individual you will support your colleagues to deliver seamless customer service and exceed targets. Your excellent knowledge of the beauty industry including health and safety will be essential
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Salary up to £25,000 dep on experience.
Follow us on LinkedIn: linkedin.com/company/harrods
Twitter: www.twitter.com/togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Sales Associate
Contract Type
Permanent
Description
As a Sales Associate within our cutting‑edge Beauty departments, with a particular focus on Skincare, you’ll enjoy a package that includes access to our renowned Harrods benefits, including generous d
Reference
VAC- 55571
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Lakeside
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What this Community isOur H beauty Assistant Manager Talent Community is for exceptional leaders who want to shape the future of beauty retail at Harrods. By joining, you will stay connected to upcomi
Reference
VAC- 55570
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Chester
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What this Community isOur H beauty Assistant Manager Talent Community is for exceptional leaders who want to shape the future of beauty retail at Harrods. By joining, you will stay connected to upcomi
Reference
VAC- 55569
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Newcastle
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What this Community isOur H beauty Assistant Manager Talent Community is for exceptional leaders who want to shape the future of beauty retail at Harrods. By joining, you will stay connected to upcomi
Reference
VAC- 55568
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Glasgow
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What this Community isOur H beauty Assistant Manager Talent Community is for exceptional leaders who want to shape the future of beauty retail at Harrods. By joining, you will stay connected to upcomi
Reference
VAC- 55567
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Edinburgh
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
What this Community isOur H beauty Assistant Manager Talent Community is for exceptional leaders who want to shape the future of beauty retail at Harrods. By joining, you will stay connected to upcomi
Reference
VAC- 55566
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Lakeside
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
We are currently looking for Full Time Beauty Consultants working across Makeup, Skincare or Fragrance, to join our welcoming and close-knit H beauty team in our Lakeside store.H beauty is no normal b
Reference
VAC- 55536
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Newcastle
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
We are currently looking for Part Time and Full Time Beauty Consultants to join our welcoming and close-knit H beauty team in our Gateshead store.H beauty is no normal beauty hall, with interactive pl
Reference
VAC- 55533
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Chester
Job Type
Part Time
Sector
H beauty
Contract Type
Permanent
Description
We are currently looking for Part Time Beauty Consultants working across Makeup, Skincare or Fragrance, to join our welcoming and close-knit H beauty team in our Chester store.H beauty is no normal be
Reference
VAC- 55532
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetSalary
Location
Location
Glasgow
Job Type
Full Time
Sector
H beauty
Contract Type
Permanent
Description
We are currently looking for Full Time and Part Time Beauty Consultants working across Makeup, Skincare or Fragrance, to join our welcoming and close-knit H beauty team in our Glasgow store.H beauty i
Reference
VAC- 55531
Expiry Date
01/01/0001
Job managed by:
Pauline Stretton-DrouetJob managed by:
Pauline Stretton-DrouetRead our insights
Content Type
EventsPublish date
09/17/2026
Summary
Network Celebration Evening 2026 Behind every successful network is a community of colleagues committed to making a difference. Last week, we came together for our second annual Belongin
Content Type
Career StoriesPublish date
09/14/2026
Summary
The most rewarding interior design jobs bring creativity and technical expertise together. At Harrods, they can also give you the opportunity to shape distinctive homes, translating a client’s idea
Teaser
Private ShoppingContent Type
Career StoriesPublish date
09/14/2026
Summary
A Private Shopping appointment can feel effortless to the client. Behind that experience, however, is a team of people bringing expertise and attention to detail to everything from preparing the Pe
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
09/11/2026
Summary
There’s much more to Buying than choosing great products. Behind every decision are numbers to understand, relationships to build and teams working together to bring products to customers in a way
Content Type
EventsPublish date
09/09/2026
Summary
Belonging at Harrods Belonging isn’t something we find. It’s something we create.Our Belonging Networks at Harrods bring colleagues together to share their experiences and help shape a cult
Content Type
Career StoriesPublish date
08/28/2026
Summary
This is Me: John As part of Psoriasis Awareness Month, we're shining a light on John, Senior POS Support Analyst at Harrods. He shares his story of living with psoriatic arthritis, and how
Teaser
Head OfficeContent Type
Career StoriesPublish date
08/19/2026
Summary
Every Harrods marketing campaign revolved around one simple question: what will this mean to the customer? The answer shapes everything that follows, from the first creative idea to the moment a me
Teaser
Chefs & HospitalityContent Type
Career StoriesPublish date
08/18/2026
Summary
Every dish we serve a customer has to meet the Harrods standard. Food safety and quality colleagues help make that possible across our Food Halls, restaurants, production kitchens and made-in-house
Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
08/17/2026
Summary
Choosing products is the part of buying that tends to get all the attention. It’s easy to picture a diary full of trade shows, new discoveries and exciting decisions about what should appear in sto
Content Type
EventsPublish date
08/04/2026
Summary
Power of Representation Panel | South Asian Heritage Month 2026 Last week, as part of our South Asian Heritage Month celebration, colleagues joined The Power of Representation: Leadership,
Content Type
EventsPublish date
07/29/2026
Summary
Leaders in Luxury Panel From boardrooms to film sets, three incredible speakers shared reflections on representation and what it takes to break barriers and succeed on your own terms. As
Teaser
GeneralContent Type
EventsPublish date
07/08/2026
Summary
Harrods at Henley Henley Royal Regatta is one of the highlights of the British summer season, and bringing the Harrods experience to life takes collaboration across the business.Hear from c
Recently viewed jobs