Head of Fine Watches and Fine Jewellery

We are looking for an experienced and dynamic leader to join our team as the Head of Fine Jewellery & Watches, responsible for overseeing brand management, merchandise selection, and driving strategic growth in this luxury category.

About the Role

As the Head of Fine Jewellery & Watches, you will take full ownership of driving the success and profitability of this key category. Your role will involve managing an expert team of Buyers while building and nurturing strong relationships with leading global luxury brands. You’ll shape and execute the merchandise strategy, selecting brands and products that align with Harrods vision of exclusivity, high value, and collectability. Additionally, you will work closely with stakeholders across the business, including marketing, finance, and ecommerce, to maximise the visibility and sales potential of Fine Jewellery & Watches. A core focus of the role will be leveraging your deep industry knowledge to enhance the category’s market positioning.

Key responsibilities include:

• Driving gross sales across all channels, including store and  online while maximising profitability and managing stock levels.
• Developing a commercially viable range with a focus on high-value, collectible, and exclusive products.
• Leading strategic brand partnerships to ensure exclusive access to products, experiences, and events.
• Engaging in and driving strategic projects, such as China Residence and Online Brand Partnerships, to expand Harrods global opportunities.

About You

You are a highly experienced professional with a deep understanding of the luxury retail landscape, particularly in Fine Jewellery & Watches. You have a track record of successfully managing brand portfolios and driving commercial success in a luxury environment. You possess exceptional relationship building skills and can maintain senior stake holder relationships with global luxury brands, whilst maintaining an active awareness of emerging trends and opportunities. You will be a strong negotiator and a commercially astute leader who can balance creativity with profitability.

You will also have:

• Significant experience in Buying/Concession Management, ideally within luxury goods, with a strong understanding of the Fine Jewellery & Watches sector.
• Proven relationship-building skills at a senior level, with the ability to negotiate effectively and secure exclusive brand partnerships.
• Strong commercial and financial acumen, with a proven track record of delivering profitable strategies and meeting key financial targets.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods