Imports Assistant

We are looking for an Imports Assistant to join our Finance team here at Harrods. The purpose of the role is to provide couriers and freight forwarders with customs clearance/applying for import cites licences/approving vendor orders/checking invoices and liaising with the buying offices for any shipment queries

About the Role

The Imports Assistant will review email inbox throughout the day for shipment clearances from freight forwarders and couriers and checking the documents supplied. Documents that are for concessions or consignment stock should be referred to sender. The role will also see you investigate incorrect Incoterms and liaise with buying offices as well as vendor and resolve the issue, ensuing correct Incoterms are maintained in SAP system

Job Responsibilities.

• Review the HS codes on HMRC website and provide accurate data for custom clearance to freight forwarders and couriers
• Review contents of the invoice for any CITIES goods
• Investigate any new vendors agreements Incoterms are appropriate and verify again with vendors as to what they understand from the Incoterm that is recorded under vendor agreement
• Checking and processing freight forwarders and couriers’ invoices for payment and reconciling their statements on regular basis plus resolving any shipping and accounting queries in timely manner

About You

The ideal candidate will have both basic imports and shipping knowledge as well strong customer service focus when dealing with both internal and external parties. It is important that you have excellent time-management skills and the ability and willingness to multi-task.

You will also have the following;

• Flexibility and readiness to adapt to changing priorities
• Good attention to detail which will be evident through paperwork completed, organisation of department and sufficient stock levels
• Good excel skills
• Strong work ethic and unwavering commitment to Harrods values

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods