Lead Talent Partner

We have an exciting opportunity for our Lead Talent Partner to join our concession’s team within the Talent department here at Harrods. This role will be responsible for shaping and delivering talent acquisition, development and retention strategies that enable our Concession partners to attract, engage and retain exceptional talent

About the Role

The lead talent partner will lead the pre-hire team and oversee the attraction, assessment and selection of Concession talent, ensuring the highest calibre of candidates are identified and onboarded into Harrods. You will have overall responsibility for managing agency relationships, assessing agency performance, and ensuring all Concession Partner and Agency colleague assessment and onboarding processes are completed effectively and in line with business requirements.

Job Responsibilities;

• Facilitate seamless induction of new employees, ensuring timely onboarding in accordance with team SLA standards
• Develop effective partnerships with Harrods’ Own Bought areas that utilise a concession model
• Provide accurate information and regular reporting to key stakeholders regarding Concession Partnerships processes and activities
• Collaborate with internal HR functions to deliver integrated and effective solutions.

About You

The ideal candidate will have strong people management capability with a proven ability to build and lead high- performing teams as well as Knowledge of HR systems and data compliance processes, with Workday experience preferred.

We are looking for someone who has a good understanding of SLAs, KPIs and Balanced Scorecards to measure service delivery and performance as well as a having the ability to build collaborative relationships with HR teams and key business stakeholders

It is important that you have the following;

• Significant experience within Retail and/or Hospitality environments.
• Strong understanding of the Concessions business model.
• Excellent attention to detail while maintaining awareness of the wider business impact
• Understanding the employment law and company policy guidelines and how this can impact on recruitment

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.