Product Owner
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
Our IT department work in partnership as a trusted advisor to the Harrods business functions, working collaboratively with them to innovate our business. In light of new growth and development of our IT function, we are looking for a product owner to support our future digital strategy and to seek cutting edge solutions that align with our technology roadmap, business mission and objectives.
About you
You must be able to adapt and work effectively with varied and changing situations, individuals or groups. The digital environment is fast paced and demanding; you will demonstrate the determination and ability to work under pressure whilst delivering high levels of performance and commitment to Harrods, customers and colleagues.
You’ll be a seasoned Product Owner accustomed to working with consumer facing website and apps, ideally retail. You will have experience of working within an Agile/Scrum team on large scale web applications, ideally within online retail. Adept to managing senior stakeholders and influencing decisions. You’ll have an ability to demonstrate a solid understanding of online user experience, information architecture, SEO and web analytics. Keen to build and innovate, you’ll be flexible in your approach to work and motivated to deliver excellence.
What to expect
As the Product manager Owner you will be responsible for building relationships with the Digital Strategy Director and their team, to understand their vision, their priorities and shape a digital roadmap that can support it. You will be looking at the commercial angle, making judgement calls on where digital opportunities can drive sales and revenue vs. enhancing the digital customer experience. You will have your eye on the impact of digital change across the entire organisation, and ensure that we drive a consistent experience, where it makes sense across multiple channels. business engagement, for understanding impact of changes across the entire Harrods organisation, and managing the change through the impacted business areas. You will work with the business as part of an agile team building, testing and supporting highly usable, accessible, PCI compliant digital applications and experiences using cutting edge methodologies, technologies and tools.
This opportunity will play a pioneering role between Harrods and their newest solution partner, Farfetch to deliver an exceptional product. You’ll work closely with all areas of the business to develop customer facing user stories, acceptance criteria and full business requirements. You’ll convey this vision onwards to both in-house and external delivery teams. You’ll work with these external delivery teams to drive best practice and governance between both parties, ensuring that roadmaps are united, delivery is aligned and all parties are driving towards a common and understood vision.
Working alongside other Product Owners and IT Business Relationship Managers you will be responsible for the prioritisation and delivery of the digital product backlog. You will work with the delivery teams and Business Analysts to communicate priorities, business strategy, and ensure key requirements are clearly defined ensuring that Harrods continues to offer an unrivalled user experience.
What is important?
Organisation is so important to our team; we are expected to be consistent and accurate. The wider business is reliant on us for their needs. Our team is approachable and efficient – we need someone who shares our values and understands the importance of our place in the business. Sometimes we are very busy; our team shares the load, supports each other and wins as a team. We set deadlines, we hit those deadlines.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Anything is Possible
At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers.
Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
We are now looking for an experienced and strategic Buying Manager to lead our furniture department in our Home division. This role is a 12-month fixed term contract. About the Role In this key leade
Reference
VAC- 47392
Expiry Date
01/01/0001
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Back of House
Contract Type
Permanent
Description
Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. As a Pastry Chef de Partie you will be joining a passionate,
Reference
VAC- 47301
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team is now looking for a dedicated Warehouse Operative to support the seamless operation of our state-of-the-art hub in Thatcham. As part of the wider Supply Chain function, this rol
Reference
VAC- 34962
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Back of House
Contract Type
Permanent
Description
Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. As a Pastry Commis Chef you will be joining a passionate, sup
Reference
VAC- 47509
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Back of House
Contract Type
Permanent
Description
Our Food and Safety team are now looking for a new Quality Assurance Operative to join their experienced team in our Harrods Knightsbridge production kitchen. About the Role As a Quality Assurance Ope
Reference
VAC- 47247
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
Our Food and Safety team are looking for a new Quality Assurance Operative to join their experienced team in our Harrods Knightsbridge production kitchen. About the Role As a Quality Assurance Operati
Reference
VAC- 47245
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Management and Support
Contract Type
Permanent
Description
Our Food and Safety team are looking for a new Quality Assurance Operative to join their experienced team in our Harrods Knightsbridge production kitchen. About the Role As a Quality Assurance Operati
Reference
VAC- 47243
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
We are recruiting for an Assistant Merchandiser. This is a fixed term contract until August 2026.About the Role As an Assistant Merchandiser, you’ll support the Merchandiser in planning and trading wi
Reference
VAC- 47219
Expiry Date
01/01/0001
Job managed by:
Freja KaneJob managed by:
Freja KaneSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Back of House
Contract Type
Permanent
Description
Our Night Chefs are an integral part of our award-winning production kitchen. They ensure that our world-class food halls and deli counters are stocked with mesmerizing products ready for our customer
Reference
VAC- 47156
Expiry Date
01/01/0001
Job managed by:
Valentina SegantinJob managed by:
Valentina SegantinSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
eCommerce, Digital and Insights
Contract Type
Permanent
Description
We are looking for a Paid Media Executive to join our digital team here at Harrods. The purpose of the role is to support the business in executing paid media campaigns across various platforms.About
Reference
VAC- 46941
Expiry Date
01/01/0001
Job managed by:
Sophia OsmanJob managed by:
Sophia OsmanRead our insights

Content Type
EventsPublish date
07/17/2025
Summary
H beauty and our LGBTQIA+ Network proudly stood together at Bristol Pride 2025, celebrating inclusivity, self-expression and community. #TogetherHarrods

Teaser
GeneralContent Type
EventsPublish date
07/14/2025
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka

Teaser
GeneralContent Type
Career StoriesPublish date
07/11/2025
Summary
This week, we celebrated our annual Long Service Awards, a tribute to the incredible colleagues who’ve shaped Harrods not just through the years they’ve dedicated, but through the lasting

Teaser
AirportsContent Type
Career StoriesPublish date
07/10/2025
Summary
Have you ever walked through an airport and felt the buzz, the rush of people from all over the world, each with their own stories, journeys, and destinations? That’s the magic you become a part

Teaser
ApprenticeshipsContent Type
Career StoriesPublish date
07/10/2025
Summary
Starting out can feel overwhelming, but finding the right apprenticeship can be your ticket to a world of opportunity. Apprenticeships at Harrods are your backstage pass to the heart of retail, w

Teaser
In StoreContent Type
Career StoriesPublish date
07/08/2025
Summary
At Harrods, it’s the people who bring our store to life. We’re not just a department store; we’re a destination where world-class brands, experiences, and services come together, from fashion an

Content Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest

Content Type
NewsPublish date
05/14/2025
Summary
As Mental Health Awareness Week comes to a close, we’re wrapping up our series by spotlighting the final story, Zarah’s. Each interview has been a powerful reminder of how community can sh

Content Type
NewsPublish date
05/13/2025
Summary
As part of Mental Health Awareness Week, we’re continuing to spotlight the stories of our colleagues, each one a powerful reminder of how community can shape and support our mental health.

Content Type
NewsPublish date
05/12/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and

Content Type
NewsPublish date
05/09/2025
Summary
As part of Mental Health Awareness Week, we’re spotlighting colleagues across Harrods. This year’s theme is Community, and we're exploring the ways our people find connection, support, and
Recently viewed jobs