Restaurant Supervisor

We’re currently looking for a Restaurant Supervisor to join our welcoming and close-knit H beauty family at The Champagne Bar in Milton Keynes. 

Harrods is bringing more magic, innovation, and theatre not only to the beauty market but also to the dining industry through our H beauty standalone stores across the UK. As this is not a normal beauty hall, we are bringing on board some of the highest profile partners in the business and aspire to provide a world class dining experience all within our unique H beauty playgrounds.  

About the Role  

As the Restaurant Supervisor, you’ll report into the Restaurant Manager and be responsible for managing waiting teams and leading their area of business in a manner that will ensure all parties’ expected standards are maintained at all times. As well as creating and delivering extraordinary customer service, you’ll ensure targets are met while staying focused on operational excellence as the roles key attribute is delivering a world class restaurant experience.   

Driving, supporting and motivating the restaurant team to deliver on the combined Harrods and brand goals and ensuring we have the right talent in place will be part of your main responsibilities. You will understand the long term vision for restaurant regarding its goals, targets and commercials and be able to set plans whilst working with key stakeholders within the restaurant, bar and Harrods to support growth.  

This role will be a fixed term contract for the duration of 12 months.

About You 

You’ll have a strong track record of hospitality experience, with time spent working at a supervising level within a busy bar, restaurant or high-end café. Having great knowledge and a passion for food and drink, you’ll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance.  

You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and a good attention to detail, which will be evident through paperwork completed, organisation of department and sufficient stock levels. Having good PC literacy is a must (Word, Excel and preferably SAP). 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.  

In joining the Harrods Team, you will receive:   

• A competitive salary up to £17ph (this is made up of a generous base salary plus service charge*)  
• Set contracted hours: Full time role, 40 hours, 5 days a week – paid additional working hours at an overtime rate of 1.5 p/h  
• Great learning and development opportunities.
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off 
• Up to 33% Harrods discount 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members