Retail Services Associate
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Our mission remains unchanged: to service the needs and aspirations of our customers and help create new stories, to take pleasure in making marked moments of delight. Whoever our customers are and wherever they come from, they can expect to be treated with grace, courtesy and care.
About You
You take pride in the work that you do. You are highly organised and a clear communicator. You’re a team player and understand the importance of working as a team to achieve goals.
What to Expect
This role is based in our Knightsbridge store As a Retail Services Associate you will be ensuring that you are providing an exceptional service to our customers that leave their belongings with us whilst they shop. You will also ensure that you leave a lasting impression with them once they are ready to collect their belongings at the end of their visit to Harrods. You will need to be very organised, have a strong eye for detail and have a passion for providing a memorable customer experience. This role is part time, at 24 hours a week (4 days of the week).
What is important?
Our team believe in working together to exceed. We are a close team who always come into work with a smiling face! We are proud to work for Harrods and we can build strong relationships with those who regularly use our valet parking service.
Our Promise to You
At Harrods we believe nothing is impossible. We drive ourselves and inspire others to always push for more. This passion to exceed is what sets us apart. We are proud to be a place where standing out means being yourself.
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Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
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