Solutions Manager

Supply Chain Solutions Manager

Our Supply Chain function has a new and exciting opportunity for a Supply Chain Solutions Manager to join the expanding team, responsible for designing and optimising our supply chain solutions and processes. Working closely with the leadership team of Supply Chain & Distribution, you will be responsible for the shaping and design of new solutions & projects.

About the Role

As a Supply Chain Solutions Manager, you will coordinate the gathering of complex business requirements, ensuring that the designed solutions meet our business needs. You will be responsible for the initiation phase of projects, ensuring that a comprehensive project initiation document (PID) is handed over to the project management team to deliver.

To be successful in this role, you will need to work closely with cross-functional teams, including Procurement, IT, Buying & Merchandising, Retail, and more, to develop innovative solutions that enhance our supply chain performance, reduce costs, and improve customer satisfaction.

You will manage a Business Analyst who will be responsible for capturing requirements, producing high level user stories, developing as-is & to-be process flows and producing all documentation associated with new solutions design. You will have responsibility for the quality and accuracy of these documents to ensure the success of all solutions.

About You

You will be someone who possesses strong influencing and negotiation skills, to ensure that solutions developed by internal teams or external 3rd party suppliers are effective and meet the requirements of the business.

You will also have strong experience in managing project design & shaping experience in a senior supply chain role with a focus on strategic planning, innovation and process optimization. As well as this, you will possess an analytical mindset with the ability to make data-driven decisions.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Harrods reserve the right to close applications early if we receive a high number of applications for this role