Travel & Expenses Assistant

We are currently recruiting for a Travel and Expenses Administrator to join our Finance team here at Harrods.

About the Role 

As a Travel and Expenses Administrator, your primary responsibility is the management of expense claims processing and travel costs. You will also administer user access across various travel-related systems within Harrods. You'll oversee the verification and processing of expense claims, ensuring compliance with company policies and financial guidelines. Additionally, you'll manage user accounts on travel systems, providing support and troubleshooting as needed.

You will also be responsible for:

• Expense claims management: Efficiently process and verify expense claims, ensuring compliance with company policies and financial guidelines.
• Travel administration: Processing travel invoices and report on adherence to the Travel Policy.
• User access administration: Managing user accounts across travel-related systems, offering support and troubleshooting.
• Non-merchandise purchasing: Assisting the purchase order (PO) and invoicing teams with supplier payments.
• Compliance enforcement: Ensuring compliance with company policies and financial regulations during expense processing and travel management.
• Support and improvement: Providing user support and identify opportunities for process improvements.
• Communication and reporting: Communicating effectively with stakeholders and prepare reports tracking spending and compliance metrics.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You 

In this role, you will bring a strong focus on accuracy, organisation, and stakeholder support. You will demonstrate a commitment to ethical practices, adaptability in a changing environment, and a customer-focused approach, all while working collaboratively across teams to uphold compliance and improve processes.

You will also have the following skills:

• Attention to detail: You will meticulously review expense claims and financial data to ensure accuracy, completeness, and compliance with company policies and guidelines.
• Organisational skills: You will manage multiple tasks, prioritize workloads, and meet deadlines effectively in a fast-paced environment.
• Communication skills: You will communicate clearly and effectively with stakeholders and provide support on expense policies and procedures.
• Be customer service Orientation: You will deliver excellent customer service to internal stakeholders by offering timely assistance and addressing inquiries professionally.
• Adaptability: You will show flexibility in adapting to changing priorities, business needs, and advancements in travel and expense management tools and processes.
• Ethical conduct: You will uphold a high level of integrity and confidentiality when handling sensitive financial information and enforcing compliance requirements.
• Teamwork and collaboration: You will work collaboratively with cross-functional teams to achieve shared goals and enhance operational efficiency.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods