Waiter/Waitress
- Full Time
- Knightsbridge
- Front of House
- Permanent
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Here at Harrods, we currently house more celebrity chefs, and exclusive dining brands than any other location in the UK. Through our Front of House staff, we drive ourselves and inspire others to always push for more and to create moments of magic for our customers.
We are currently looking for Waiters/Waitresses to join our prestigious team and elevate their career within the heart of luxury, where every moment is an opportunity to provide unparalleled service within fast pace environments.
About the Role
You’ll work as part of the Restaurant Team, setting the scene for exceptional experiences and are an invaluable part of our Restaurants family. Waiters and Waitresses across Harrods are flexible to our customers’ needs and go above and beyond to make anything possible. In this role, you’ll be assisting the Management team in running the restaurant effectively, maintaining high service standards and maximising sales whilst exceeding customer expectations.
About You
You’ll be a trusted team player who has a strong track record of hospitality experience, ideally with time spent working in a high end bar or restaurant environment. Having great knowledge and a passion for food and drink, you’ll have the ability to perform duties effectively and at the highest standards with minimum supervision and guidance.
You’ll have great time-management skills and a strong customer focus when dealing with both internal and external parties. You’ll have exceptional interpersonal skills and good attention to detail. By being cool, calm and collected, you’ll be able to manage all kinds of situations and think on your feet.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you'll receive competitive salary up to £17ph*, flexible working patterns, excellent benefits package, including a company pension, up to 33 days off (including Bank Holidays), your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a travel season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members
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Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
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